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Design for Six Sigma for Service (Six SIGMA Operational Methods)








Design for Six Sigma for Service (Six SIGMA Operational Methods) 
oleh: Kai Yang
> Buku Impor » Industrial Engineering

List Price :   Rp 1.405.882
Your Price :    Rp 1.195.000 (15% OFF)
 
Penerbit :    McGraw-Hill Professional
Edisi :    Hardcover
ISBN :    0071445552
Tgl Penerbitan :    2005-06-24
Bahasa :    English
 
Halaman :    512
Tag :    buku impor 3
Sinopsis Buku:
The primary objective of this new book is to provide a comprehensive reference for those who work in a service industry setting. Unlike Design for Six Sigma a Roadmap for Product Development, this new book will address the 5 leading issues in the service industry, which are customer satisfaction, cost reduction, value improvement, change management and process performance measurements.



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